According to our referral process, the people you refer will only get referral credits if they:
- Use your referral link to sign up
- Sign up on their own smartphone
- Sign up without having signed up to Careem before on the same device
If the above are met, the referred user will receive free credits on signup to use Careem.
When your friends or family take their first ride after signing up with your referral code, you will also receive a referral bonus!
If the above are met, but the referral credits are not yet visible in the account, reach out to our customer service team by heading over to Menu > Contact us > Message, in the Careem App.