In the unlikely event that you experience an in-ride accident, it is important to know that you are protected and taken care of.
Therefore, we have set up a comprehensive insurance policy to protect you and your loved ones during a Careem trip.
The Life & Injury policy includes customers (4 per vehicle) and Captains during a Careem trip. This policy provides coverage for medical expenses, ambulance services, disability or death as a result of an accident during a trip booked through the Careem app.
The availability of in-ride insurance and claimable amounts may vary on a jurisdiction basis so please contact your local Third Party Administrator for further information.
We’ve made sure the policy is comprehensive, however, you will not be covered: if under the influence of alcohol, drugs; there is self-harm, a deliberate exposure to danger; your own criminal acts; or if you are not wearing a helmet on a bike ride in places where the policy applies.