In the unlikely event that you experience an in-ride accident, we have set up a comprehensive insurance policy to ensure that you and your loved ones are looked after.
Our customers (4 per vehicle) and Captains are covered under our life & injury policy whenever they’re in a Careem ride. The policy covers accidental death, disability due to an accident, ambulance services, and medical expenses incurred as a result of an incident.
The claimable amounts vary per location so please contact your local Third Party Administrator for further information.
In ride insurance is available for motor vehicles in all markets except UAE. In addition, it is available for buses, bikes, Tuk Tuks and golf carts in Egypt.
We’ve made sure the policy is comprehensive, however, you will not be covered: if under the influence of alcohol, drugs; there is self-harm, a deliberate exposure to danger; your own criminal acts; or if you are not wearing a helmet on a bike ride in places where the policy applies; the policy does not cover Tuktuk / Rickshaws at this time. Contact our local Third Party Administrator for further information.