In the unlikely event that you experience an in-ride accident, we have set up a comprehensive insurance policy to ensure that you and your loved ones are looked after.
Our customers (4 per vehicle) and Captains are covered under our life & injury policy whenever they’re in a Careem ride. The policy covers accidental death, disability due to an accident, ambulance services, and medical expenses incurred as a result of an incident.
The claimable amounts vary per location so please contact your local Third Party Administrator for further information.
In-ride insurance is currently available for motor vehicles in KSA, Pakistan, Egypt, Lebanon, Turkey, Morocco, Iraq and Palestine. In-ride insurance for bikes is available in Pakistan, Egypt and Lebanon.
We’ve made sure the policy is comprehensive, however, you will not be covered: if under the influence of alcohol, drugs; there is self-harm, a deliberate exposure to danger; your own criminal acts; or if you are not wearing a helmet on a bike ride in places where the policy applies; the policy does not cover Tuktuk / Rickshaws at this time. Contact our local Third Party Administrator for further information.