What if I get into an accident during my ride? If you are in-ride, go to Menu > Get Help > Contact us. If you are not in-ride, please report a problem in related ride. Related articles What is in ride insurance? Where can I get more information, support or make a claim? What are the best devices to use the Careem Captains App (ADMA)? What are the required documents to join Careem as a Captain? How do I edit my personal details?