Last updated: 16 March 2021. Please check back regularly for new information.
Can I book a ride through Careem to a testing facility?
Yes, you can as long as you do not have symptoms and have not been in contact with anyone who is COVID-19 positive in the past 14 days.
Can I book a ride through to a vaccination center?
Yes, you can as long as you do not have symptoms and have not been in contact with anyone who is COVID-19 positive in the past 14 days.
Can I book a ride through if I had contact with a COVID-positive person?
If you are certain you had contact with a COVID-positive individual (remained closer than 2 meters for more than 15 minutes) you should self-quarantine for 10 days from the day of test results. Please do not book a ride through Careem or public transport during your self-quarantine or until you have negative test results.
Can I use Careem for arranging deliveries if I had contact with a COVID-positive person or am COVID-positive myself?
Yes, we’re always here to help! Feel free to arrange delivery services through Careem to order food, groceries and whatever you may need, as well as to send packages to others.
Be sure to avoid direct contact with Captains by selecting the “no contact delivery” option at checkout — we need to protect each other.
Can I take a Careem if I am COVID-positive?
No, please do not. If you are COVID positive and need to go to the hospital, call 103. They will send healthcare personnel for support.
Sources:
MOH (Palestine Ministry of Health),
WHO (World Health Organization)