How to contact us via email? We are here to assist you 24/7. Just press on "contact us" from the app menu, then select "message us". Or, visit help.careem.com, and click on "contact us". Related articles How to contact us via call? As a Captain, How can I reach Careem if I have a question or issue? How does Careem work? How can I change my mobile number? How do I tip a Captain?