How to contact us via email? We are here to assist you 24/7. Just press on "contact us" from the app menu, then select "message us". Or, visit help.careem.com, and click on "contact us". Related articles How to contact us via call? How does Careem work? As a Captain, How can I reach Careem if I have a question or issue? How can I change my mobile number? How do I tip a Captain?