If you are trying to sign in, but forgot your password, tap on the “Forgot password?” link. You'll need to enter your email address associated with your Careem account. In a few minutes you’ll receive an email with a link to reset your password. The link can only be used once.
To be safe, make sure you create a unique password and do not share your password in emails or other communication.
If you are unable to reset your password or access your account, please submit a request, and a Care agent will reach out to you soon.
If you have forgotten both your registered email address and phone number, try to sign up again. If either of the two is already used, you will be notified and that will be your registered phone number or email address.