Before you request a ride, your app displays a time inside a circle in the middle of the map. This is an estimate of how long nearby Captains should take to arrive at your pickup location (Estimated Time of Arrival, or ETA). We also show you ETAs of how long the Captain should take to reach you, once they’re on the way, as well as how long it should take to get to your drop-off once your ride has started.
ETAs are estimates and not guaranteed. A variety of external factors like heavy traffic, detours, roadworks, construction, or unstable weather could affect travel time.