Simply follow the below steps:
- Open the Careem app and select ‘CPay Wallet’ on the homepage
- Select ‘Add debit or credit card’
- Enter your card number, expiry date (MM/YY) and CVV/CSC number
- Tap 'Add/Verify card’
- We might send an OTP to your registered mobile number and your card will be added once you're authenticated.
- In some cases, we'll verify your card by placing a small amount on hold (not an actual charge), this amount will be released automatically.
- All your card details are kept safe and secure.
What if I face an error while adding a card?
If you face an error, check the following:
- App version: Reinstall the Careem app to make sure you are on the latest version
- 3DS verification: If your card supports 3DS authentication, make sure you complete all steps to successfully add your card
- Bank issue: Check with your bank and make sure that they have authorised Careem for online transactions
If you still face an issue with adding your card, contact us using the button below.