Link to this article: https://help.careem.com/hc/en-us/articles/360060681894
Last updated: 1 February 2021, 10:30 Dubai (GMT+4). Please check back regularly for new information.
Can I book a ride through Careem to get tested for COVID-19?
We encourage you to book a ride through Careem to a testing facility (listed below) in these cases:
- You need to perform a routine test enforced by your employer;
- You need to get tested to travel;
- You don’t have COVID-19 symptoms but suspect you may have been in brief contact with someone that has tested positive.
Booking a ride though Careem will allow you to avoid contact with lots of other people on public transportation and minimize the risk of transmission. It will also allow you to skip the hassle with parking. Please make sure you follow Careem’s Covid 19 guidelines while using our services.
Please refrain from booking a ride through Careem if:
- You have symptoms of COVID-19;
- You have been in close contact (less than 2 meters for a total of 15 minutes or more) with documented SARS-CoV-2 infection (this applies even if you do not have symptoms);
- You have been tested positive for COVID-19.
In any of these cases, call NCEMA on 80011111. They will help you with organising the test.
How can I get tested for COVID-19?
Generally speaking, hospitals and other government healthcare institutions throughout the country serve as testing facilities for COVID-19 (testing centers are listed below).
When will I get the results?
This depends on the testing facility. Each facility is different and depending on where you decide to get tested the time your results take to arrive will vary. Generally speaking, UAE COVID-19 testing facilities take between 12 to 48 hours to share results.
What if the test is positive?
Follow the guidelines of your local health authority and quarantine yourself. If you need to go to the hospital, call NCEMA on 80011111. Please do not take Careem rides or use public transport.
Use Careem delivery services to order food, groceries and whatever you may need, as well as to send critical packages to others. Be sure to avoid direct contact with our Captains by selecting the “no contact delivery” option at checkout — we need to protect each other.
Do I still need to get tested if I'm vaccinated?
According to health authorities, vaccination does not exempt you from testing requirements.
Full list of UAE testing centers is available here: https://help.careem.com/hc/en-us/articles/360060788434
DHA (Dubai Health Authority),
NCEMA (UAE National Emergency Crisis and Disasters Management Authority),
MoH (UAE Ministry of Health and Prevention)
WHO (World Health Organization)