If you are unable to connect to Careem, it could be because your number is not registered with us. You will only be allowed to call Careem from your registered phone number. If you want to update your phone number,
- Login to your account
- Go to profile and click on Personal information
- Update your mobile number
You can also reach out to us by selecting 'Report a problem' button within our Help Centre for your most recent order and our team will get back to you.