If you need to cancel a ride shortly after booking it, you can tap the 'Cancel ride' button in the top left corner of the booking screen before the Captain arrives.
If you need to cancel a ride scheduled for LATER, simple follow these steps:
- Select ‘Hala Taxi’ on the app
- Go to Menu and select 'Your rides'
- Select the 'Scheduled' tab and choose the booking
- Tap on ‘Cancel ride’