Cancelling a NOW booking:
On the booking screen, scroll down and select 'Cancel ride' before the Captain arrives.
Cancelling a LATER booking:
Simply follow these steps:
- Select ‘Hala Taxi’ on the app
- Go to Menu and select 'Your rides'
- Select 'Scheduled' and choose the booking
- Select ‘Cancel ride’
For more details on the cancellation fee and policy, check out the article: Cancellation policy