If you are unable to sign in to your account because of forgotten password, simply reset it by following the steps below:
- Tap on ‘Forgot password’
- Enter the full name that is associated with your mobile number
- An SMS/email will be sent to the registered mobile number and email address with a link to reset password. If you don’t receive this link, report it here
- Open this link and enter the registered name on the account
- Reset your password
- Make sure you create a unique password and do not share your password in emails or other communications.
If you're unable to sign in to your account for any other reason, let us know here.
Note: The reset link will only be sent if your email address is registered with Careem.