Groceries & Supermarkets

About Groceries & Shops

• About Groceries
• About Shops
• Fees and Pricing
• Delivery timing
• Maximum number of items that can be ordered

Placing an order

• Placing an order

Questions about live order

• Amending an order
• Cancelling an order
• Order tracking
• Contacting Captain
• My items are out of stock

Post delivery issues

• Issue with received products (different/damaged or expired)
• Feedback about my delivery Captain
• Order receipt

Payment

• Payment options
• Partial payments and using Pay credit
• Negative Pay balance
• Tip your Captain

Careem Plus

• Careem Plus

Contacting Careem

• My issue is not listed above, how can I contact Careem?
• Become a delivery Captain