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Careem Pay

Debit and credit cards

  • Adding a credit or debit card
  • Removing a card
  • Editing card details
  • I was charged for an unknown transaction

Temporary authorisation hold

  • What is a temporary authorisation hold?

Outstanding payments

  • What is an outstanding payment?

Add credit

  • Adding credit using card
  • Adding credit using a voucher
  • Adding credit using cash

Send credit

  • How can I send credit to someone?
  • Can I send credit to a Pay Wallet in another country?
  • What if I sent credit to the wrong person?
  • I was charged but the credit was not received
  • Are there any charges for sending credit?

Bills and Recharge

  • What is the ‘Bills & Recharge’ service?
  • What payment options can I use?
  • Which telecom operators are included for this service?
  • I got charged but mobile balance not received/bill not paid
  • Will I get a receipt?
  • Do I earn Careem Rewards for this service?
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Online checkout

  • What is online checkout?
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