Submit a request
Debit and credit cards
Adding a credit or debit card
Removing a card
Editing card details
I was charged for an unknown transaction
Temporary authorisation hold
What is a temporary authorisation hold?
What is an outstanding payment?
Adding credit using card
Adding credit using a voucher
Adding credit using cash
How can I send credit to someone?
Can I send credit to a Pay Wallet in another country?
What if I sent credit to the wrong person?
I was charged but the credit was not received
Are there any charges for sending credit?
What is the ‘Pay bills’ service?
What payment options can I use?
Which telecom operators are included for this service?
I got charged but mobile balance not received/bill not paid
Will I get a receipt?
Do I earn Careem Rewards for this service?
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