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How do I redeem a voucher?
Can I save my voucher to use at another time?
Can my voucher be refunded?
Do I need to print my voucher?
When does my voucher expire?
Can I use multiple vouchers at the same time?
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How can I transfer funds to another wallet?
I sent funds to the wrong number
How long does it take for funds to be transfered into another wallet?
Are there any additional charges for funds transfers?
Can I transfer funds to a Careem customer in another country?
How can I purchase mobile recharge?
Which telecom providers can I buy a recharge for?
I tried to recharge my mobile but have not received a voucher code/amount
How long does it take for the recharge to be added to my number?
Are there any additional charges for mobile recharge?
Utility Bill Payments
How do I pay my Utility Bills?
Which bills will I be able to pay?
Where can I find my bill/consumer number on my bills?
How long does it take for my bill payment to be processed?
How long does it take for my bill payment to show up in the overall Careem transaction history?
How can I add a card?
How can I remove a card?
How can I edit card details?
I was charged multiple times for one trip. What do I do?
I have a Careem related charge on my card that I do not understand.