1. In-app support:
Our Help Centre on the app provides you with all the information you need to know about using Careem.
Simply go to the Careem app > Profile > Help > Get help with this ride / View past rides > Choose from the listed reasons to report a problem > Message us
2. Online/web support:
If you are not a registered Careem user, help is also available on the website.
Simply go to help.careem.com> Contact us > Provide details > Submit
(Form link: https://help.careem.com/hc/en-us/requests/new)
3. Call support:
Contact us directly through phone support.
Simply go to the Careem app > Profile > Help > Get help with this ride / View past rides > Choose issue from the listed reasons > Call us
Availability: In-ride or post ride (1 hour)