Wusool

Discovering Wusool

• What is the Wusool program?
• Where is Wusool available?
• Wusool discount on Careem
• Terms and conditions
• How can I download the Careem app?

Registration to Wusool

• How to register to Wusool?
• How to activate Wusool on Careem?
• How to save locations on Wusool/Taqat portal?

Booking a Wusool ride

• How to book a Wusool ride?
• How to save locations on Careem app?
• How to check the remaining discount balance?

Payment and billing

• Payment options
• Trip receipts

Issues and troubleshooting

• I already have a Careem customer account, how can I activate Wusool?
• I didn't find Wusool car type on Careem app
• I am not able to find a Wusool Captain
• Wusool discount did not apply before or after the ride
• What is a partial Wusool discount?
• What if I work in an area where Wusool is not covered

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Contacting Careem

• How can I contact Careem?