If you are a Careem Customer:
It looks like you are trying to login through our Careem Captain app. Please download the Careem app and login to your Customer account.
Careem is available to download and install on iOS or Android devices. Head to your preferred app store and download the app.
For more information on managing your Careem account, you can visit Sign up and manage account
If you have recently signed up to become a Careem Captain:
You may not be able to log in because your Careem Captain account is not active yet.
You can get in touch with our team through the below channels and check the status of your account.
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KSA |
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OC locations: Jeddah https://goo.gl/maps/W5zWHkaVGHhK93WC9 Riyadh: https://goo.gl/maps/nWGHdoBsV5ixZg2A8 Dammam: https://goo.gl/maps/Ag5Ap12pbg3eZKNM6 Madinah: https://goo.gl/maps/bpR9i8Hyg8EkVTYe9 Twitter account: @CaptainsKSA |
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Pakistan |
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OC Locations: https://sites.google.com/careem.com/captain-information-guide/register-through-franchise?authuser=1 Captain Facebook page: https://www.facebook.com/careemcaptainpakistan |
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UAE |
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OC Location: https://goo.gl/maps/KgXtxTrxDvSdsNDq8 Ground Floor - Office# Showroom No. 3 - Shatha Tower - Dubai Media city Email support: - Ride Hailing: uaecaptains@careem.com - Food and Delivery: deliveryops@careem.com Available from Monday to Friday |
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Egypt |
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OC locations: Cairo: العنوان: ١٤٠ شارع التحرير - الدقي https://goo.gl/maps/eB9GiseJZVav5NjH6 :جوجل خرائط عىل الموقع مواعيد العمل: من األحد إيل الخميس، من 10 صباحا ايل 5 مساء Alexandria: العنوان: طريق الحرية - االبراهيمية - امام رشكة الكهرباء https://goo.gl/maps/E7y3pwYQFW9RXsfZ6 :جوجل خرائط عىل الموقع مواعيد العمل: من األحد إيل الخميس، من 10 صباحا ايل 4 مساء Mansoura: العنوان: شارع سامية الجمل - برج الخليج https://goo.gl/maps/vBgcTQXRg7YVUuh89 :جوجل خرائط عىل الموقع مواعيد العمل: من السبت إيل الخميس من 11 صباحا ايل 8 مساء - MOT: deliveryops@careem.com Captain Facebook page: |
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Jordan |
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OC Locations: Amman: https://goo.gl/maps/N2qfJ1Q2s1hKdoXb7 Irbid: https://goo.gl/maps/YGZBhsFnBcmntgag6 Captain Facebook page: https://www.facebook.com/CareemCare |
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Iraq |
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OC Locations Baghdad: https://goo.gl/maps/A9Eu8EVzcU23RaHr5 Najaf: Basrah: https://goo.gl/maps/p1xMRCRkRAstyUpa8 Captain Facebook page: https://www.facebook.com/Careemcaptainiraq |
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Morocco |
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Kuwait |
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OC Location: Sharq,Jaber Al-Mubarak St, Kuwait City https://goo.gl/maps/DM38CpJkng51UpVZ7 Captain Facebook page:: https://www.facebook.com/Careemcaptainskuwait/ |
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Qatar |
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OC Location: https://goo.gl/maps/pUoBXpue6WkCoxzV8 Office J 107, Block J, 1st Floor, Entrance from Basement 1 F 35 Parking WhatsApp support: +97474092057 Supply gate: |
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Palestine |
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Captain Facebook page:: |
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Bahrain |
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OC Location: Address: Regus, Almoayyad tower, Seef District. WhatsApp support: 33511718 Supply gate: |
For more information on signing up as a Captain, you can visit Become a Careem Captain
If you are an existing Careem Captain:
If you are unable to sign in to your account because of a forgotten PIN, reset it by following the steps below:
- Tap on ‘Forgot PIN?’
- Enter your registered phone number
- An SMS will be sent to your phone number with a new PIN code.
- Use this new PIN code to login
If you're unable to sign in to your account for any other reason, let us know here.