How can I contact Careem?

We're always here to help. 

    1. In-App Support

Follow the below steps to get in touch with us through the App:

1. Tap on 'Activities'.
2. Tap 'Food'.
3. Select the order you need help with
4. Scroll down and tap 'Get help'
5. Select your relevant scenario and fill in the details
6. Tap 'Next'
7. Provide the required details
8. Tap 'Report missing items'

 2. Online/Web Support (Available 24/7)

1. Visit help.careem.com.
2. Fill in your information (add as much detail as possible so that the agent can help you with your concern).
3. Tap 'Submit'

Note for Rides: 

• Call support is only available during the ride or 1 hour post ride.
• Call support is not available for Rides in Qatar.