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  1. Careem
  2. School rides
  3. Issues and troubleshooting

Issues and troubleshooting

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  • What if I face an issue while purchasing the package?
  • How can I switch off the package for a particular ride?
  • What if my units are not consumed after the ride and I am charged on my card?
  • What if the package does not reflect on the promo code section?
  • Will I receive a payment receipt for the package purchase?
  • What if the units consumed are incorrect?
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