For failed transfers, a refund to your card can take a few hours to 3 business days. Refunds to your Careem Pay wallet can be processed instantly. Please reach out to our customer care if you require any further clarification.
What happens if the recipient's bank rejects or returns the remittance? (UK specific)
If the recipient's bank rejects or returns the remittance for any reason (such as incorrect account details or insufficient funds), the transaction is canceled by Careem Pay and a refund is initiated to your source account. The amount will be refunded in 7-10 working days.
Note: This service is currently available from the UAE to India, U.K., Philippines, and Pakistan. More corridors are opening soon.