You can easily top up your Pay Wallet using your card by following these steps:
- Go to ‘CPay Wallet’ on the app homepage
- Select the ‘+’ button under Add credit’ on the top left corner
- Select Add funds from credit/debit card and go next
- Enter your desired amount
- Select ‘Add funds to CPay’
The credit will reflect in your Wallet immediately. Your available credit balance will appear on the top left corner inside CPay Wallet.
What if I face an error while adding credit?
If you face an error, check the following:
- App version: Reinstall the Careem app to make sure you are on the latest version
- Bank issue: Check with your bank and make sure that they have authorised Careem for online transactions
- Top-up limit: Adding credit may fail if you have reached your daily limit for top-up. You can wait 24 hours and try again
If you are still having trouble while adding credit, contact us using the button below.