Payment methods

You can pay for your order using cash, credit/debit card, Apple Pay, Google Pay, or your Careem Pay wallet.

Cash: 
You can select the payment method as Cash for the trip and pay the amount in cash to the Captain.

Credit or debit card: 
Store your cards on the Careem app for smooth payment of services.

Pay credit:
Careem Pay credit is like digital money stored in your Careem account. 

Apple Pay: 
If you have an iOS device, use Apple Pay for quick and secure payments directly from your device.

Google Pay:
If you have an android device, use Google Pay for quick and secure payments directly from your device.

To add a card via the Careem Pay wallet:

Open the Careem App and follow the below steps:

1. Tap on 'Profile' from the App homepage.
2. Select 'Cards and accounts'
3. Click on 'Add+' next to cards
4. Enter your card number, expiration date (MM/YY), CVV/CSC number, and nickname (optional).
5. Tap ‘Verify card’
   
   

To add a card during checkout:

1. On the checkout screen, scroll to the bottom.
2. Tap on the drop-down next to ‘Pay amount’
3. Tap ‘Add+’
4. Enter your card details.
5. Tap Verify Card.
   
   

Note:

• You may receive an OTP to verify your card.
• A small temporary hold may apply and will be released automatically.
• Your card details are stored securely.

• Let us know your refund preference when raising a dispute, either back to your card or to your Pay balance, so we can process it quicker. 

• Card payments can be refunded to Careem Pay, but Careem Pay payments can't be refunded to a card.

• Refund timing to your original card depends on your bank:

  - U.A.E: 7 business days

  - Jordan: 3 to 14 business days.