What can I edit on my account?
You can easily update the following account details in the Careem app:
- Mobile number
- Date of birth
How can I edit my account?
Simply follow the below steps:
- Go to the profile section on the app
- Tap on 'Edit' next to your registered information
- Tap on whichever detail you want to update. To update your mobile number, you will be send a 4-digit code to verify the new number
- You can also edit your profile on the web by signing in at www.careem.com
- If you signed up through Facebook, you won't be able to change your password.
- If you want to set up a password, you can unlink your Careem account from Facebook
What to do if I face an error?
If you receive an error or are unable to change your account details, double check the following:
- Make sure to be on the latest version of the app. Reinstall the app to upgrade to the latest version.
- Make sure your location services are enabled and set to high accuracy mode
- Make sure have a stable Internet connection
If this doesn’t work and you’re still facing an issue or need any further assistance, you can reach out here.