Deleting an account

We would hate to see you go, but if you want to delete your account, you can request this from the Careem app and following below steps:

Click on the Menu option
Select Profile on app homepage
Scroll down and select 'Settings'
Select 'Delete my account' and confirm
Select the reason for deletion and select 'Submit'.
Enter your password and select 'Delete my account'

delete an acc.gif

Note:

This request can be made only through the Careem app
If you logged in before the deletion process is completed, the deletion request will be cancelled
Account deletion can take up to 90 days

Terms and conditions:

There should be no active/scheduled orders or bookings
There should be no active subscriptions (e.g. Careem Plus or Bike)
Your Pay wallet balance will need to be 0 for the next 90 days