What details can I edit in my account?
You can easily update the following details in your Careem account:
- Name
- Mobile number
- Password
- Gender
- Date of birth
How can I edit my account?
Simply follow the below steps:
- Go to the profile section on the app
- Tap on 'Personal information' under 'Your account'
- Tap on whichever detail you want to update. To update your mobile number, you will be sent a 4-digit code to verify the new number
- You can also edit your profile through our website by signing in to your account
Note that:
- If you signed up through Facebook, you won't be able to change your password.
- If you want to set up a different password, you can unlink your Careem account from Facebook
What to do if I face an error?
If you receive an error or are unable to change your account details, double check the following:
- App version: Upgrade the app to the latest version
- Location services: It should be enabled on your phone and set to high accuracy mode
- Internet connection: Make sure your phone has a stable connection
If this doesn’t work and you’re still facing an issue or need any further assistance, you can reach out here.