You can add funds to your wallet by paying extra cash when you book a ride with Cash as the payment method.
How to add funds:
- At the end of your ride, give the Captain extra cash to add to your Wallet.
- Ensure the Captain enters the correct amount.
-
Confirm you receive a notification in the app.
If the extra amount wasn’t added:
- Click on Menu
- Select Activities
- Select the ride
- Click 'Get help with this ride'
- Select ‘I paid the Captain extra but the amount is not visible in my wallet’ and reach out to us.
Notes:
- There is a limit on the amount you can add over the ride cost.
- The extra amount will appear as credit in your Careem Pay wallet.
- Always verify that the Captain enters the correct amount, and look for the confirmation notification.