To cancel your pass auto-renewal:
1. Open the Careem Bike Mini App.
2. Go to 'Profile'.
3. Select your city (choose the city where the subscription was purchased, especially if abroad).
4. Return to the Bike homepage.
5. Tap the blue toggle showing the active pass.
6. Click 'Cancel Renewal'.
7. Confirm cancellation.
8. Your renewal is now cancelled successfully.
- We kindly ask you to manage your subscription, as no refunds will be provided for auto-renewals, even if unused.
- Your subscription may auto-renew and be charged at any time on the renewal date unless cancelled at least 24 hours before the renewal date