When does a e-bike ride start and end?
The ride starts as soon as you unlock the e-bike from the dock. The ride ends when the e-bike is docked back.
If you choose to extend the trip beyond 45 mins on the single trip, daily, weekly or monthly pass, extra time charges of AED 10 for every additional 30 mins will apply.
How many times can I use the E-Bike?
- With an active daily and weekly pass, you can take as many rides as you like as long as each trip is less than 45 mins. Extra time charges of AED 10 for every additional 30 mins will apply.
- The single trip pass includes one free 45-minute ride, then AED 10 for every extra 30 minutes apply.
- With the pay-as-you-go pass, you only pay for the time you ride, AED 1 to unlock, and then per-minute charge applies from the moment of unlock.
- The one month pass includes 60 unlocks with free 45-minute ride with each unlock, then AED 10 for every extra 30 minutes apply.
If you wish to keep it longer your options are:
- Refresh your ride by docking the e-bike and starting a new ride by unlocking the same or another e-bike on the one day, weekly and month passes.
- If you don’t want to dock the e-bike within 45 mins, you will incur extra time charges of 10 for every additional 30 mins you keep the e-bike.
Related articles:
- What to do if there is a problem with my bike?
- How do I unlock a bike?
- Available locations
- Rules and regulations