If you’ve had an amazing Careem experience and you’d like to tip your Captain, we encourage you to do so!
After rating your Captain 4 or 5 stars for your ride, you will be given the option to tip the Captain any of the preset amounts or enter an amount of your choice. This option is only available rides with credit card as payment method.
You can also always tip your Captain in person, with cash.
Your tip to the Captain will be charged separately from your ride fare, and you’ll receive a different receipt for this. If you have accidentally ‘overtipped’ the Captain simply reach out to our customer service team by tapping on “Contact Us” below or via help.careem.com.
If you have rated a Captain 3 stars or less, you will not be able to tip the Captain in the app. If you have ended the ride and have been charged, you will have 24 hours to tip the Captain from Your Rides section.