We do our best to provide you with all the help you may need in our FAQs. If you need to get in touch with us regarding a past ride, you can go to Get Help > Report a Problem
Careem currently only offers telephone support through the app if
- you’re currently in a ride
- you have scheduled a ride for later, and
- shortly after your ride.
If you need to get in touch with a Care agent about another issue, you can go to the app Menu > Get help > Email us.