You can only change your upcoming booking details from the website. Simply follow the below steps:
- Sign in to www.careem.com
- Go to 'My rides' and select 'Scheduled'
- Select the booking and click on 'Edit'
- Update your desired details
- You will be able to change the date, time, and pickup location of your ride before a Captain has been assigned.
- Once a Captain has been assigned, you can only edit the drop-off location.
- If you want to change details of a ride for which the Captain is already on the way, feel free to call the Captain directly.