Sometimes, you might need to get in touch with your Captain before or during your ride. Here's how to do it easily through the Careem app:
- Access Captain Details: Once your ride is confirmed, the Captain's information will be displayed on the booking screen.
- Choose Your Contact Method: Tap on the preferred option: ‘Call’, ‘Chat’ or ‘WhatsApp’ (depending on the availability) to connect with your Captain
Friendly Reminder:
Captains prioritise your safety and focus on the road. They might not be able to answer calls or messages immediately while driving.
Related articles:
- Sharing ride details
- How long should my Captain wait for me?