Contact the RTA Customer support on 8009090 (Dubai) or 8001700 (RAK) and provide the following details:
- Time of pickup
- Pickup and drop-off locations
- Plate number
- Taxi roof colour
Where to find the booking details on the Careem app?
- Select ‘Hala Taxi’ on the app
- Go to Menu and then select ‘Your rides’
- Select ‘History’ to see your previous rides
- Select the ride in which item was lost and all details will be displayed