Hala Taxi

About Hala Taxi

• Hala’s inception story
• Smart city vision
• Hala’s perks
• Locations and availability
• Car types

Booking a ride

• Types of bookings
• Booking a Hala ride from Careem app
• Selecting payment method
• Applying a promo code
• Can I make more than one booking?

Cancelling a ride

• How can I cancel a ride?
• Cancellation policy

After a ride

• How do I view my on-going and past rides?
• Reporting lost item

Payment options and billing

• Payment methods for Hala Taxi
• Cash policy for Hala
• Using a credit/debit or Nol card inside a Hala taxi
• Getting a trip receipt

Contacting Hala

• Contacting Hala