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  1. Careem
  2. Hala Taxi

Hala Taxi

About Hala Taxi

  • Hala’s inception story
  • Smart city vision
  • Hala’s perks
  • Locations and availability
  • Car types

Booking a ride

  • Types of bookings
  • Booking a Hala ride from Careem app
  • Selecting payment method
  • Applying a promo code
  • Can I make more than one booking?

Cancelling a ride

  • How can I cancel a ride?
  • Cancellation policy

After a ride

  • How do I view my on-going and past rides?
  • Reporting lost item

Payment options and billing

  • Payment methods for Hala Taxi
  • Cash policy for Hala
  • Using a credit/debit or Nol card inside a Hala taxi
  • Getting a trip receipt

Contacting Hala

  • Contacting Hala
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