Restaurants usually accept the order within 2 mins of an order being placed. You can check the order acceptance status by:
- Click on ‘Food’ on the Careem app homepage
- Select the current order as displayed on the bottom of the page to see the status of your order
If you're facing any issue on order acceptance, then reach out to us easily by following the steps below:
- Open the Careem app homepage
- Select 'Help'
- Your current order will be visible under 'Help at your fingertips'.
- Select 'Get help with food order' to contact us