What changes can be done in an order?
Only minor changes are acceptable. Changes that will impact the value of the order will not be possible after the Captain has left the outlet.
How to request a change in order?
Please give us a call as soon as possible by following the steps below:
- Open the Careem app homepage
- Select 'Help'
- Your current order will be visible under 'Help at your finger tips'
- Select 'Get help with food order' to contact us
Our partners will do the best they can to make it happen.