Food

About Food

• About Food
• Available locations
• Delivery timings

Sign up and manage account

• How can I create an account?
• How can I edit my account details?
• Can I change the region and currency for my account?
• Blocked or suspended accounts
• Deleting an account

Placing an order

• How to place a food order?
• How to place a group order?
• How to update saved locations on the Careem App?
• Adding special instructions for your food order
• How can I apply a promo code?
• Estimated delivery time

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Questions about live order

• Order acknowledgement time
• Amending an order
• Cancelling an order
• What changes can I make to an order?
• Tracking an order
• Delayed or missing order

After order is delivered

• Feedback about the food order that I received
• Feedback about the Captain
• Will I get a receipt for food orders?

Payment

• Payment methods
• How to add and remove a debit/credit card?
• Using Careem Pay credit
• Tipping my Captain
• Outstanding balance in Careem Pay wallet

Pricing and delivery

• Minimum order value
• Maximum order quantity
• Pricing and fees

Contacting Careem

• How can I contact Careem?
• Become a partner with Careem