Food

About Food

• About Food
• Available locations
• Delivery timings

Sign up and manage account

• Creating an account
• Forgot password
• Editing personal details
• Changing region and currency
• Blocked or suspended accounts
• Deleting an account

Placing an order

• Placing an order
• Group ordering
• Updating address
• Adding special instructions
• Applying a promo code
• Estimated delivery time

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Questions about live order

• Order acceptance time
• Amending an order
• Cancelling an order
• Changing address after placing an order
• Tracking an order
• Contacting the Captain and restaurant

See all 7 articles

After order is delivered

• Complaint about the item received
• Complaint about Captain
• Order receipt

Payment

• Payment mode
• Adding and removing a credit/debit card
• Using Careem Pay credit
• Adding a tip
• Negative balance in Careem Pay wallet

Pricing and delivery

• Item pricing
• Minimum order value
• Maximum order quantity
• Delivery and Service fee

Loyalty and Careem Rewards

• Careem Rewards

Contacting Careem

• Contact Careem
• Become a delivery Captain
• Become a delivery partner
• Why am I unable to call Careem?