We aim to deliver your order typically faster than the given Estimated Time of Arrival!
The ETA is based on several different factors including the preparation time for your order and the distance between your location and the restaurant.
If your order has not arrived within delivery time mentioned, you can reach out to us by following the steps below:
- Open the Careem app homepage
- Select 'Help'
- Your current order will be visible under 'Help at your fingertips'.
- Select 'Get help with food order' to contact us