Keeping your Careem account details up-to-date ensures a smooth experience. This guide walks you through editing your profile information and troubleshooting any issues you might encounter.
Details that can be edited:
- Name
- Mobile Number
- Email Address
- Password
- Gender
- Date of Birth
Editing your profile:
Simply follow the below steps after opening the Careem App:
- Open the Careem app.
- Tap the menu icon (three horizontal lines) on the top right corner.
- Select ‘Profile’
- Choose the specific detail you want to edit.
Note: Updating your mobile number will require verification with a 4-digit code.
Editing through the website:
You can also edit your profile details by signing in to your account on the Careem website
What to do if I face an error trying to update details on my profile?
If you face errors while updating your information, try these steps:
- App Version: Ensure you're using the latest version of the Careem app. Update it through your device's app store/play store.
- Location Services: Verify that location services are enabled on your phone and set to high accuracy mode.
- Internet Connection: Make sure you have a stable internet connection on your phone.
Still Facing Issues?
If the above steps don't resolve the issue, you can reach out to us here for further assistance and we will get back to you at the earliest.