Keeping your Careem account details up-to-date ensures a smooth experience. This guide walks you through editing your profile information and troubleshooting any issues you might encounter.
Details that can be edited:
- Name
- Mobile Number
- Email Address
- Password
- Gender
- Date of Birth
Editing your profile:
Simply follow the below steps after opening the Careem App:
- Open the Careem app.
- Tap the menu icon (three horizontal lines) on the top right corner.
- Select ‘Profile’
- Choose the specific detail you want to edit.
Note: Updating your mobile number will require verification with a 4-digit code.
Editing through the website:
You can also edit your profile details by signing in to your account on the Careem website
What to do if I face an error trying to update details on my profile?
If you face errors while updating your information, try these steps:
- App Version: Ensure you're using the latest version of the Careem app. Update it through your device's app store/play store.
- Location Services: Verify that location services are enabled on your phone and set to high accuracy mode.
-
Internet Connection: Make sure you have a stable internet connection on your phone.
Still Facing Issues?
If the above steps don't resolve the issue, you can reach out to us here for further assistance.