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What is Bike sharing?
Introduction to Bike Sharing
What about the bikes themselves?
Where are Careem BIKE stations located?
How many bikes and stations will there be?
Do the bikes fit everyone?
Safe usage of Careem Bike
Rules and Regulations
Can I bring a bike on the Bus or Metro?
Do I have to wear a helmet?
What should I do before starting a ride?
How do I ride safely in the city?
What safety features do the bikes have?
How to use Careem Bike?
What is a station, a dock, a kiosk and a map frame?
Where can I ride a bike?
How can I use Careem BIKE?
What are the membership plans?
When does a Bike ride start and end?
How many times can I use the bike?
See all 13 articles
I have a technical issue with the Bike
What should I do if there’s a problem with my bike?
What should I do if I need to return my bike and the station is full?
What should I do if my Bike breaks down away from a station?
What does a red light on the dock mean?
Emergencies and accidents
What should I do if I am involved in an accident?
What should I do if my bike gets lost or stolen?
How do I share feedback/complaints?
What are the Customer Service hours?
Office locations and Customer care
Customer Care - Dubai
Customer Care - Abu Dhabi
Customer Care - Ras Al-Khaimah