Bike

About Careem E-Bike

• What is Bike sharing?
• Available locations
• How do the E-Bikes work?
• Rules and regulations

Payments

• What are the payment methods available?
• What are the subscription plans?
• Pre-authorization for e-bike rides

Using Careem Bike

• Usage of Careem E-Bike
• What is a dock, kiosk and mapframe?
• How do I unlock an e-bike?
• Can I unlock more than one e-bike at once?
• How long can I use the e-bike for?
• Why are rides only 45 mins?

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Safe usage of Careem Bike

• Safety features of an e-bike
• How to ride the e-bike safely?
• Do I have to wear a helmet?

Technical issues and troubleshooting

• What are the issues I can face while using the E-Bike?
• What are the charges for a damaged or lost E-Bike?

Contacting Careem

• Bike Support
• Safety concerns: How to deal with it?