Simply follow these steps:
- Log in to the Careem app.
- If you do not have an existing account, you can create an account
- Choose Careem Bike Tile from the Careem App Services
- Select your preferred pass option.
- Once you have an active pass, you can check the Careem Bike station nearest to you on the app.
- Go to the Careem Bike station, check the e-Scooter status LED to confirm availability (avoid e-scooter with a red ring light or low battery, as its unavailable).
- Scan the QR code on top of the e-scooter frame and wait for the app confirmation to successfully unlock.
- Remove the e-scooter from the dock, slide it to gain momentum, then push the “Go” lever, the motor will power up automatically and you're ready to ride.
When does an e-scooter ride start and end?
The ride starts as soon as you unlock the e-scooter from the dock. The ride ends when the e-Scooter is docked back at any Careem Bike Stations, the 'End Trip' button is clicked in the app and trip ended successfully notification shown.