Bike - KSA

About Careem e-Bike & e-Scooter

• What is e-Bike/e-Scooter sharing and where is it available?
• How does the e-Bike/e-Scooter work?
• What is a dock, a kiosk or a map frame?
• What are the rules and regulations for using a Careem e-Bike/e-Scooter?

Pricing

• Pre-authorization for e-Bike and e-Scooter rides
• What are the rates/fees for a Careem e-Bike?
• What are the rates/fees for a Careem e-Scooter?

Using Careem e-Bike

• How to use Careem e-Bike?
• How do I unlock an e-bike?
• Where can I ride an e-bike?
• How do I return an e-bike?
• Will I get a receipt for my e-Bike/e-Scooter ride and subscription?

Using Careem e-Scooter

• How to use Careem e-Scooter?
• How do I unlock an e-Scooter?
• Can I unlock more than one e-Scooter at once?
• Where can I ride an e-Scooter?
• How do I return an e-Scooter?
• Can I unlock both e-Bikes and e-Scooters with the same pass

Safe usage of a Careem Bike

• How to use a Careem e-Bike safely?
• How to use an e-Scooter safely?
• Do I have to wear a helmet?
• Safety concerns: How to deal with it?

Technical issues and troubleshooting

• What to do if there’s a problem with my bike/scooter?
• What are the charges for a damaged or lost bike/scooter?
• What should I do if I need to return my bike/scooter and the station is full?