Adding a card:
Simply follow the below steps:
- Go to CPay on the app home screen
- Select ‘Add card’ under the ‘Cards’ section
- Enter your card number
- Enter the expiration date (MM/YY) and CVV/CSC number
- Tap ‘Verify card’
Note that:
- We might send an OTP to your registered mobile number and your card will be added once you're authenticated.
- In some cases we'll verify your card by placing a small amount on hold (not an actual charge), this amount will be released automatically.
- All your card details are kept safe and secure.
What if I face an error while adding a card?
If you face an error, check the following:
- App version: Reinstall the Careem app to make sure you are on the latest version
- 3DS verification: If your card supports 3DS authentication, make sure you complete all steps to successfully add your card
- Bank issue: Check with your bank and make sure that they have authorised Careem for online transactions
How to remove a card?
Simply follow the below steps.
- Go to CPay on the app home screen
- Tap on 'Manage' in the 'Cards' section
- Tap on 'Edit' on the top right of the Cards page
- Tap on the red delete sign next to the card you want to delete and confirm