How to pay using Cash?
Simply follow the below steps to select cash as your payment method:
1. Select 'Rides' on the app homepage
2. Enter your booking details
3. Select 'Cash' in payment options
What is our cash policy?
- For any cash trips, the Captain must collect the full trip fare amount from the customer
- The Captain will not be able to enter any amount less than the final trip fare on his device
What if I don't have enough change money?
If you don't have change money, inform the Captain from the beginning of the ride to find change during the ride. Alternatively, you can inform the Captain and request him to add the excess amount as credits to your Pay wallet. This amount can be used for any service on the Careem App.
Can I pay more than the trip fare?
- You can only pay a certain amount over the trip fare.
- This extra amount will be added as Pay credit in your wallet.
- If you're going to pay the Captain over the trip cost, make sure that the Captain entered the extra amount and you received a notification in your app before you leave the car